If your hosting company provides live chat support, you'll be able to talk to an agent in real-time and find out useful info or get an issue resolved promptly. The key advantage of using chat rather than calling to talk to a live person is that you need just a computer with Internet access, so that you will not pay any charges in the event that you're in another state or country. Furthermore, it will be quicker to copy and paste data like domain names, usernames or error messages i.e. details which are sometimes hard to provide to the other party on the telephone. The live chat is also a much quicker solution to contact your hosting service provider's support crew as compared to using a ticketing system. Last, but not least, in the event that some issue needs some more time to be taken care of, you can do something different while you wait for assistance on the live chat, therefore you won't lose time - something that's impossible if you're on the telephone.

Live Chat Support in Cloud Web Hosting

As a part of the support services that we offer for our Linux cloud web hosting packages, you will find live chat support which is online twenty-four seven, even on holidays. You'll be able to get in touch with us no matter if you already own an account or not, considering that we will help you with almost anything, ranging from supplying you with basic info on our solutions if you aren't a customer yet and you are considering to purchase one of the packages, to assisting you with setting up an e-mail account in an email client. Some issues are more complex and time-consuming, which means that you will need to use the ticketing system that is built-in the Hepsia web hosting Control Panel, but we can save you precious time and help you in real time on the live chat for a lot of things.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we supply with our Linux semi-dedicated hosting packages, you will be able to find the replies for any questions you have or have numerous issues resolved quickly. The service is accessible every day, which means that you're able to speak with a representative even on holidays and weekends. In the event that you are unsure which plan is better for your websites or if our hi-tech cloud hosting platform covers some system requirements, you can join our live chat prior to purchasing anything. In case you're an active customer, you will be able to receive more info about account settings, billing issues as well as various common tech troubles you may experience, for instance when you cannot set up an email account in a client on your personal computer. The live chat will save you a considerable amount of time no matter where you are or when you get in touch with us.