Phone Support in Cloud Web Hosting
We believe that the option to speak with a live consultant is very important, for that reason we have three support lines around the globe (USA, UK and Australia) and you'll be able to reach us over the phone for 14 hours a day. If you consider getting one of our Linux cloud web hosting packages, for instance, you will be able to phone us and find more about our services prior to ordering to ensure that we do cover all the system requirements for your sites. After the purchase, you'll be able to get in touch with us about any sales or billing troubles you may experience, or get any kind of general or basic tech info you need. We have aimed to find the perfect balance between phone and ticket support, so for strictly technical matters you have to use our ticketing system, which will help you track the communication as well as any new developments in the resolution of your issue.
Phone Support in Semi-dedicated Hosting
When you need more details about the Linux semi-dedicated hosting packages that we provide, you are able to call some of the three support lines we have worldwide - in the United States of America, Great Britain and Australia. In this way, you'll be able to check ahead of time if our services will be suitable for your sites. If you are already our client and you've got a semi-dedicated account, you will be able to contact us over the phone for fourteen hours a day about any type of billing or common queries. For strictly tech issues you can use our ticketing system and communicate with our tech support since someissues just require additional time to be resolved, but we can assist you over the phone with quite a lot of minor technical issues as well, saving you efforts and time.