Even though the hosting service supplied by the different companies is almost identical, every provider has a personalized platform with its own tweaks and ways to do given things. In this situation, an information-rich knowledge base would be exceptionally helpful both for persons with little to no past experience and for technically skilled individuals who will at some point discover how specific operations are performed, but will lose precious time in the meantime. The objective of such a knowledge base is to help make the service quick and easy to use, sparing users a lot of time and efforts. The end result is more content clients, since they can quickly find the information they’re seeking, and significantly less work for the technical support staff representatives, because usually most of the enquiries and problems that customers have are already outlined in the knowledge base. On the condition that the articles are written well and cover more things, you’ll be able to find out more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Web Hosting

All Linux cloud web hosting packages that we’re offering come with a comprehensive knowledge base where you can find all you may ever need to know about your hosting account. Irrespective of whether you need to set up a new database, to redirect a domain name by means of an .htaccess config file or to set up an email address on your computer or hand-held device, you can just check our step-by-step help articles and all the info that you need will be there. When you open a certain section of the Hepsia Control Panel, you’ll see articles that are dedicated to the features that you can access through it. In case you would like to see the whole article archive and get informed about all the features that Hepsia is offering, or only to read general information about the hosting service, you can explore the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our utmost to cover any complication that you may possibly stumble upon, but in case you do not find the information that you desire, you can always get in touch with us, as our client service staff representatives are on duty 7 days a week.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated hosting packages, will allow you to access the in-depth online support documentation that we have compiled for you. The articles offer generic info about our hosting services, instructive manuals about the various functions that you can use, plus troubleshooting guidelines that can help you correct common problems that you may chance upon. The topics that we have included cover pretty much everything, from simple things such as how to host a brand new domain name in the account, to more complex ones such as which SSH commands are permitted on the servers. Articles that are dedicated to the features of a given section of the Control Panel will always be available in the right corner of the page that you’re on, while the whole article archive can be accessed through the dedicated Help section.